Job Description

Waitress is a professional who works in restaurants, bars, hotels and other food-serving and drinking establishments. They ensure guests have an excellent dining experience by providing stellar customer service. They greet guests, take meal orders and ensure smooth communication between the dining area and kitchen. 
 

Provide excellent customer services.
Always strive towards best customer satisfaction.
Greet customers and present menus.
Make suggestions based on their preferences.
Take and serve food/drinks orders.
Up-sell when appropriate.
Arrange table settings.

Required Knowledge, Skills, and Abilities

• customer service skills.
• the ability to work well with others.
• excellent verbal communication skills.
• the ability to accept criticism and work well under pressure.

Education + Experience

• Qualification: Diploma