Job Description

Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or services of the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Keep records of calls and sales and note useful information

Required Knowledge, Skills, and Abilities

• communication
• sales
• customer care

Education + Experience

• Qualification: Bachelor's degree